Photo.jpg wont open In Outlook 2003

When users receive attachments called photo.jpg (the default name for photos taken with iPhones/iTouch/iPad) in Outlook 2003 they sometimes receive an error telling them that Outlook cannot open this type of file.

To fix, clear the Outlook temp folder.

To find out which folder Outlook is using open regedit and navigate to HKEY_CURRENT_USERS\Software\Microsoft\Office11.0\Outlook\Security

On the right hand side note the Temp folder directory being used

Navigate to this folder in Explorer and delete the content

You should now be able to open photo.jpg from Outlook again


About jamesdwy

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: